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              FAQ 

1. What Services Does First Step Auctions and Estate Sales offer?

First Step Auctions and Estate Sales provides comprehensive estate sale services, including auction services, estate sales, and estate liquidation. We take care of everything, from free appraisals to marketing, hosting the sale (either on-site or digitally), and handling the pickup or shipping of sold items.

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2. How Does The Process Work?
The process begins with a free appraisal of your items. Once you decide to proceed, we develop a marketing strategy and conduct the sale, either on-site or through our online auction portal. After the sale, we manage the pickup or shipping of sold items efficiently.

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3. What Areas Do You Serve?
We proudly serve Bergen and Passaic Counties in New Jersey for over a decade! 

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4. How Are Fees Calculated For Your Services?
Our fees are based on a percentage of the proceeds from the sale of goods. This ensures that we are motivated to maximize your returns.

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5. Is There A Minimum Value For Items You Accept?  
While there is no specific minimum value, we recommend that items be of sufficient value to justify the costs of conducting a sale. If you have questions about specific items, feel free to reach out for a free appraisal.

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6. How Can I schedule A Free Appraisal? 
You can schedule a free appraisal by contacting us through our website’s contact form or by calling our office. We’ll work with you to set up a convenient time.

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7. What Types Of Items Do You Accept?
We accept a wide range of items, including antiques, collectibles, furniture, jewelry, and more. If you’re unsure about a particular item, let us know, and we can provide guidance.

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8. Can I attend The Sale In Person?  
Yes! Depending on the specific sale, you may attend in person at the designated location. We also offer online sales for those who prefer to bid digitally.

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9. What Happens to Unsold Items After The Sale? 
Unsold items can be handled in various ways, depending on your preferences. Options include donating to charitable organizations, relisting them for future sales, or our all inclusive Clean-Out Service.

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10. How Long Does The Appraisal And Sale Process Take?  
The timeline can vary based on the scope of the estate and your specific needs. Generally, the appraisal is scheduled promptly, and the sale is typically held within a few weeks after appraisal and marketing preparations.

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